Strong Fraud Protection Could Draw More Customers - Survey
Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks
Matt Cox
Matt Cox was vice president and general manager of Europe, the Middle East and Africa for FICO.
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Covid to Cost-of-Living: Assessing Affordability in Uncertain Times
The removal of the mortgage market affordability test in the UK could pose challenges at a time when affordability is an important lending issue
Application Fraud – An Open Door for Fraudsters
Digital transformation, accelerated by the pandemic, has increased the threat of application fraud
UK Consumers Won't Tolerate Financial Crime At Their Bank
More Than Half of UK Consumers Would Switch Banks if Theirs Was Involved in a Money Laundering Scandal
Survey: When Do Fraud Controls Ruin the Customer Experience?
Poor awareness of authorised push payment fraud scams coupled with high customer expectations of banks’ abilities to deal effectively with fraud cases present a challenge
European Fraud Predictions 2022: Vaccine Scams to Deep Fakes
Another year of pandemic-related upheaval will bring new European fraud scams and financial crime challenges
Open Banking Demands an Enterprise Fraud Strategy
Fraudsters flock to open banking to harvest data and, especially, to make payments - making an enterprise fraud strategy more important than ever
European Fraud Predictions 2021: 5 Top Trends – with a Twist
Scams will become the number one fraud type, as confusion and anxiety over COVID and Brexit continue
Bounce Back Loan Fraud - What Should the UK Do?
Forecast at £15-26 billion, bounce back loan fraud is haunting the UK government.
UK Losses to APP Scams Are Surging — What Can Banks Do?
In this Q&A, Matt Cox shares tips for banks looking to combat APP scams
Using Machine Learning Analytics to Detect Fraud Scams
Multi-layered self-calibrating analytics can solve the problem caused by a lack of tagged data
3 Best Practice Tips for Fraud Managers to Stop Scams
Fraud expert Matt Cox explores how to protect customers from scams
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