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    Mica DuBois

    Mica DuBois

    All posts by Mica DuBois

    Mica DuBois manages solutions marketing for FICO’s deposits, indirect auto finance, applied optimization, and origination practices. With over 20 years of experience supporting cloud-based solutions (15 exclusively dedicated to financial services), Mica brings passionate expertise from multiple domains — technical and marketing communications, sales enablement, user (and customer) experience, information architecture, contextual inquiry, GTM strategy, and market research. Outside of work, she plays hard in the wilds of Montana with her family — hiking, fly fishing, Border Collie wrangling, reading, learning, cooking, and staying (mostly) sane with yoga.

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    • Auto Collections: Do More with Less Auto Collections: Do More with Less
      Auto Collections: Do More with Less
      September 18, 2019
      Debt Collection & Recovery

      Automotive collections and recovery professionals are under constant pressure to do more—collect more money, be proactive (instead of reactive) when it comes to high-risk accounts, become more operationally efficient, improve customer satisfaction—all while dealing with increasing resource constraints.   Success in this environment requires ingenuity and creat…

      Mica DuBois by Mica DuBois
    • 2019 Non-Prime Automotive Finance Survey: Top 7 Highlights 2019 Non-Prime Automotive Finance Survey: Top 7 Highlights
      2019 Non-Prime Automotive Finance Survey: Top 7 Highlights
      August 07, 2019
      Customer Development

      Automotive finance is a cyclical industry. So, where do we stand in today’s non-prime auto finance market? That’s the key question the 2019 Non-Prime Automotive Finance Survey sought to answer. The survey results were released during the 23rd Non-Prime Auto Finance Conference held June 4th-7th in Plano, Texas. The NAF Association and AFSA collaborated with FICO, Tr…

      Mica DuBois by Mica DuBois
    • 2019 US Consumer Survey of Vehicle Finance Perceptions: 5 Takeaways 2019 US Consumer Survey of Vehicle Finance Perceptions: 5 Takeaways
      2019 US Consumer Survey of Vehicle Finance Perceptions: 5 Takeaways
      March 13, 2019
      Customer Development

      Given new and disruptive innovations in the auto industry such as driverless cars, collaborative economy models with companies like Uber and Lyft entering the mainstream, new subscription ownership models, and the overall shift to digital experiences, it’s clear that the vehicle industry is experiencing tremendous change. Does this extend to consumer experiences and p…

      Mica DuBois by Mica DuBois
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