Naomi Palmer

Naomi Palmer is a member of the Fraud and Financial Crime Domain team at FICO, having spent time in both fraud consultancy and fraud domain presales roles. An experienced fraud and financial crime professional, Naomi started her career in UK financial services and for the past five years has gained global expertise through undertaking consultancy engagements, working with banks to address the demands and challenges of unique payment landscapes and platforms to help them better protect their customers and their businesses from fraud. As a domain expert at FICO, Naomi brings a deep understanding of not only fraud management practices but also the technical points of anti-fraud software; she is passionate about bringing creative solutions to unique problems and enjoys leveraging new technology to enable banks to optimise fraud detection performance alongside customer experience.