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    Nicola Pickering

    Nicola Pickering

    All posts by Nicola Pickering

    Nicola Pickering is responsible for the EMEA Client Success team at FICO. She has more than 15 years of experience working in financial services and utilities, across product management, change management and relationship management. In recent years, Nicola has been a senior leader within FICO's Customer Communications Services business, in product, delivery and account management.

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    • FICO Client Satisfaction Reaches New High in EMEA FICO Client Satisfaction Reaches New High in EMEA
      FICO Client Satisfaction Reaches New High in EMEA
      June 30, 2020
      Customer Development

      When we set up the EMEA Client Success team over two years ago now, listening was the foundation of our team mission: “We partner with our customers by listening and championing their interests to empower them to succeed.”  Listening allows you to understand, adapt and improve. In many ways, clients can coach you to support them better through their feedback.&nbs…

      Nicola Pickering by Nicola Pickering
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