The Importance of Customer Management Strategies in Economic Stress
Customers value companies who anticipates outcomes and offers creative solutions.
Ricardo Mihalik
Ricardo has worked for more than 20 years with the design, implementation and management of processes and solutions for the entire credit cycle, having worked for more than 8 years in retail banks in different customer segments and 14 years as a business and solutions consultant.
During his previous experiences, Ricardo coordinated several areas such as strategy management, modeling and interface with commercial area, always looking for the integration of the different areas for the joint and collaborative management of customer relationship strategies.
He has been working at FICO since 2016 as a solutions consultant for the entire credit cycle, supporting clients throughout Latin America.
During his previous experiences, Ricardo coordinated several areas such as strategy management, modeling and interface with commercial area, always looking for the integration of the different areas for the joint and collaborative management of customer relationship strategies.
He has been working at FICO since 2016 as a solutions consultant for the entire credit cycle, supporting clients throughout Latin America.
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