First-Party Fraud Must Be Stopped Across the Customer Lifecycle
Financial institutions face first-party risks “inside the wire” - 14% of customers worldwide think it is normal to exaggerate income on a mortgage application
Sarah Rutherford
Sarah Rutherford manages global marketing for FICO's solutions across industries. Having worked as a marketing professional in the IT sector for almost 20 years, Sarah joined FICO following six years at Experian. An enthusiastic blogger, Sarah has blogged about subjects as diverse as identity management, fraud and cybersecurity, payments, women in the workplace and motivational sayings that are irritating!
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What Is Account Takeover Fraud?
Financial services organizations need and want to protect their customers’ accounts from unauthorized use, including account takeover fraud
Proactive Customer Communication for Fraud Prevention
Expectations for customer communication are evolving and banks that don’t measure up to needs (including fraud prevention) may find high churn rates.
How Can Banks Stop Authorised Push Payment Fraud?
With regulation proposed to see more victims of authorised push payment fraud (APP fraud) scams refunded, banks must focus on prevention
Fraud Scams Skyrocket, But People Worry More About Pickpockets
Global consumers are less concerned around being tricked into sending payments to a fraudster, even lower than their stated concerns about being pickpocketed.
FICO Survey: US Consumers’ Payment Verification Methods Linked to Fraud
As digital banking becomes the standard, financial institutions face a delicate balancing act with payment verification fraud management.
Scams Alert: We Can All Fall Victim to Social Engineering and Fraud
International Fraud Awareness Week starts now, but most of us still think we can’t be tricked - but I was
What Is A Non-Fungible Token Or NFT? A Nifty Answer!
Why NFTS are starting to make waves for the financial services industry
FICO Consumer Digital Banking Survey 2021 – Top Five Takeaways
Survey results from 14,000 people in 14 countries, show how they want to open accounts and what they think about identity proofing and biometric security
Has the Pandemic Accelerated Digital Account Opening?
New FICO survey shows people are now far more likely to open bank accounts digitally – but that’s only half the story
Identity Proofing and Digital Account Opening – New Findings
Results of FICO 2021 survey show the threat of identity theft is real and understood but it doesn’t stop demand to open financial accounts digitally
5 Ways Criminals Could Take Advantage of Open Banking
Fraudsters are looking for ways around the provisions in open banking initiatives that establish trust and secure connections
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