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    Saxon Shirley

    Saxon Shirley

    All posts by Saxon Shirley

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    • How Alliant Credit Union Reinvented Its Lending Program How Alliant Credit Union Reinvented Its Lending Program
      How Alliant Credit Union Reinvented Its Lending Program
      May 10, 2018
      Customer Development

      This week, leading trade publication creditunions.com published a full interview with Alliant Credit Union about the success they have had with FICO. You can read the full article here.  You can also read our media release here Alliant Credit Union, one of the largest credit unions in the United States, has transformed its consumer lending business and is exceeding…

      Saxon Shirley by Saxon Shirley
    • Video: NAB Succeeds With Analytically-Driven Collections Video: NAB Succeeds With Analytically-Driven Collections
      Video: NAB Succeeds With Analytically-Driven Collections
      May 01, 2018
      Debt Collection & Recovery

      National Australia Bank, one of the four largest financial institutions in Australia, auto-resolves 75% of delinquent conversations with customers while maintaining its posture as a leader in customer care. The bank has done this by harnessing the power of FICO's Customer Communication Services (CCS) to bring analytically-driven automation to its collections process.…

      Saxon Shirley by Saxon Shirley
    • Banking Solutions: Reduce Complexity, Increase Sophistication Banking Solutions: Reduce Complexity, Increase Sophistication
      Banking Solutions: Reduce Complexity, Increase Sophistication
      April 19, 2018
      Customer Development

      FICO WORLD 2018, MIAMI, Florida FICO today unveiled a host of new retail banking solutions that allow lenders to manage the credit lifecycle in a way that is smarter, faster and simpler. The innovations are designed to help support lenders with their digital transformations as retail banking continues to be shaped by the forces of mobile, cloud, analytics and big dat…

      Saxon Shirley by Saxon Shirley
    • 70% of APAC Banks To Use AI in Collections by 2019 70% of APAC Banks To Use AI in Collections by 2019
      70% of APAC Banks To Use AI in Collections by 2019
      April 12, 2018
      Customer Development

      AI in Collections an Inevitability Artificial intelligence (AI) is becoming more integral in improving collections, according to banks in Asia Pacific (APAC). In a survey conducted at the FutureCollect event in March, seven out of ten senior collections managers revealed they plan to implement and integrate AI into their collections systems within the next two years,…

      Saxon Shirley by Saxon Shirley
    • Globe Telecom Cuts Delinquencies 40% Using FICO CCS Globe Telecom Cuts Delinquencies 40% Using FICO CCS
      Globe Telecom Cuts Delinquencies 40% Using FICO CCS
      January 26, 2018
      Customer Development

      Globe Telecom (Globe), one of the major telecommunications services providers in the Philippines, has reduced account delinquencies by 40 percent year-on-year, since its deployment of FICO® Customer Communication Services (CCS) in 2016. By automating a portion of its collections efforts, the company has also managed to reduce the cost to collect by 15 percent and the…

      Saxon Shirley by Saxon Shirley
    • FICO Survey: APAC Banks Expect Rise in Tax Evasion FICO Survey: APAC Banks Expect Rise in Tax Evasion
      FICO Survey: APAC Banks Expect Rise in Tax Evasion
      May 25, 2017
      Fraud Protection & Compliance

      Its been a year since the Panama Papers were leaked to the public. The leak of 11.5 million digital records exposed  the dark deeds of dirty money and tax evasion and burst the bubble of pretense that the world is effective at dealing with corruption. Investigations were launched in 80 countries , with twelve national leaders among 143 politicians, their families and…

      Saxon Shirley by Saxon Shirley
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