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    Scott Zoldi

    Scott Zoldi

    All posts by Scott Zoldi

    Scott Zoldi is chief analytics officer at FICO responsible for the analytic development of FICO's product and technology solutions. While at FICO, Scott has been responsible for authoring 80 analytic patents with 48 patents granted and 53 in process. Scott is actively involved in the development of new analytic products and Big Data analytics applications, many of which leverage new streaming analytic innovations such as adaptive analytics, collaborative profiling and self-calibrating analytics. Scott is most recently focused on the applications of streaming self-learning analytics for real-time detection of cyber security attacks. Scott serves on two boards of directors, Software San Diego and Cyber Center of Excellence. Scott received his Ph.D. in theoretical and computational physics from Duke University.

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    • UK Fraud Trends: Improving Detection Under PSD2 UK Fraud Trends: Improving Detection Under PSD2
      UK Fraud Trends: Improving Detection Under PSD2
      December 18, 2019
      Fraud Protection & Compliance

      Card-not-present (CNP) transactions, which are primarily conducted online, have quickly become the most common transactions made among consumers. They’re also the most common target for fraudsters. In anticipation of a dramatic increase in CNP fraud, several years ago FICO implemented new machine learning technologies in the FICO® Falcon Fraud Platform to better ca…

      Scott Zoldi by Scott Zoldi
    • Detecting More CNP Card Fraud Detecting More CNP Card Fraud
      Detecting More CNP Card Fraud
      October 31, 2019
      Fraud Protection & Compliance

      As the adoption of EMV chip card technology has fueled a move to card not present (CNP) fraud, FICO analytic scientists are keenly focused on improving FICO® Falcon models’ CNP fraud detection. Specifically, the team has focused on early detection of fraud on events with significant financial risk, such as high-value CNP fraud, as well as driving significant improveme…

      Scott Zoldi by Scott Zoldi
    • Bank of England Validates Need for Explainable AI Bank of England Validates Need for Explainable AI
      Bank of England Validates Need for Explainable AI
      September 09, 2019
      Decision Management

      Last month, the Bank of England joined the ranks of those that have expressed interest in machine learning, along with reservations about its potential pitfalls. In Staff Working Paper No. 816: Machine learning explainability in finance: an application to default risk analysis, the authors make the following observations: ML and AI suffer from a black box proble…

      Scott Zoldi by Scott Zoldi
    • Artificial Intelligence Explained: What Is Ethical AI? Artificial Intelligence Explained: What Is Ethical AI?
      Artificial Intelligence Explained: What Is Ethical AI?
      September 03, 2019
      Decision Management

      There is a lot of controversy in business circles as to whether companies are using artificial intelligence (AI) technology for unethical purposes, or unknowingly doing so. This post isn’t about that - it's about what ethical AI means for model development. One of the most common misperceptions I hear about bias is, “If I don’t use age, gender or race, or similar f…

      Scott Zoldi by Scott Zoldi
    • New Machine Learning Models Catch CNP Fraud Faster New Machine Learning Models Catch CNP Fraud Faster
      New Machine Learning Models Catch CNP Fraud Faster
      August 14, 2019
      Fraud Protection & Compliance

      With eCommerce driving 39% of luxury sales growth in 2017, a number that is expected to rise to 59% by 2023, even venerable brick-and-mortar retailers are succumbing to the heat. In New York City, retail icons Barneys New York and Dean & Deluca are in bankruptcy, victims of rising rents and a dramatic increase in online purchases of luxury goods. Those online p…

      Scott Zoldi by Scott Zoldi
    • Ask Me Anything on AI: Highlights of My First Reddit AMA Ask Me Anything on AI: Highlights of My First Reddit AMA
      Ask Me Anything on AI: Highlights of My First Reddit AMA
      February 07, 2019
      Customer Development

      I’d heard of it—Reddit’s “Ask Me Anything” (AMA) forum has been around for a decade, after all—but had always thought it was just for famous people like Bill Gates, Madonna, President Barack Obama and Snoop Dogg. Nonetheless, with a bit of a nudge from my team, I found myself writing, “I’m Scott Zoldi and I’ve authored 95 patents on AI, machine learning and various an…

      Scott Zoldi by Scott Zoldi
    • Deep Dive: How to Make "Black Box" Neural Networks Explainable Deep Dive: How to Make "Black Box" Neural Networks Explainable
      Deep Dive: How to Make "Black Box" Neural Networks Explainable
      January 14, 2019
      Decision Management

      Neural networks can significantly boost the arsenal of analytic tools companies use to solve their biggest business challenges. But countless organizations hesitate to deploy machine learning algorithms with a “black box” appearance; while their mathematical equations are often straightforward, deriving a human-understandable interpretation is often difficult. The res…

      Scott Zoldi by Scott Zoldi
    • Analytics Predictions 2019: Innovations for Ethical AI Analytics Predictions 2019: Innovations for Ethical AI
      Analytics Predictions 2019: Innovations for Ethical AI
      December 17, 2018
      Decision Management

      By any measure, 2018 was the Year of Artificial Intelligence—“31 flavors of AI” and then some. For me, personally, 2018 was a period of intense AI-related creativity; my role as Chief Analytics Officer is tailor-made for my desires to rigorously create exciting new technologies in the context of solving the real-world problems of FICO customers. 2018 was the perfect y…

      Scott Zoldi by Scott Zoldi
    • Machine Learning for AML Gives Pros “Superhuman” Powers Machine Learning for AML Gives Pros “Superhuman” Powers
      Machine Learning for AML Gives Pros “Superhuman” Powers
      November 27, 2018
      Fraud Protection & Compliance

      Many anti-money laundering (AML) operations work hard to show that they are in compliance with rules and regulations, and struggle to maintain appropriate staff levels to work all the alerts. Despite all this effort, global money laundering is out of control; the annual amount of money laundered is estimated at about 2-5% of global domestic gross product (GDP). High f…

      Scott Zoldi by Scott Zoldi
    • New Analytics for Real-Time Payments Fraud New Analytics for Real-Time Payments Fraud
      New Analytics for Real-Time Payments Fraud
      November 02, 2018
      Fraud Protection & Compliance

      As volumes of account-to-account consumer payment transactions grow — such as person-to-person (P2P) transfers made via Zelle, which is forecast to take over Venmo in 2018 — so does the opportunity for fraudsters to exploit demand deposit accounts (DDA). With a view to stopping real-time payments fraud, FICO recently released the Retail Banking Consumer fraud model.…

      Scott Zoldi by Scott Zoldi
    • Collaborative Profiling for Corporate Card Fraud Detection Collaborative Profiling for Corporate Card Fraud Detection
      Collaborative Profiling for Corporate Card Fraud Detection
      September 11, 2018
      Fraud Protection & Compliance

      If you’re a runner in a major city, chances are you already know what the Corporate Challenge is. This blog isn’t about how to improve your race time or raise more money from sponsors. It’s about a very different kind of challenge: corporate credit card fraud. FICO recently released two new Corporate Credit models: one for the UK and Ireland, and one for the US; they…

      Scott Zoldi by Scott Zoldi
    • Kasparov on AI: Should We Be Afraid of AI? (Video) Kasparov on AI: Should We Be Afraid of AI? (Video)
      Kasparov on AI: Should We Be Afraid of AI? (Video)
      September 05, 2018
      Decision Management

      When people think of AI, they often think of The Terminator or Westworld. They think of a war between robots and people, and usually the people are having a pretty rough time of it. This is not the view shared by most people who work in the industry, although there are things to concern us. At FICO World 2018, I sat down with Chess Grandmaster Garry Kasparov to discu…

      Scott Zoldi by Scott Zoldi
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