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    Scott Zoldi

    Scott Zoldi

    All posts by Scott Zoldi

    Scott Zoldi is chief analytics officer at FICO responsible for the analytic development of FICO's product and technology solutions. While at FICO, Scott has been responsible for authoring 105 analytic patents, with 53 granted and 52 pending. Scott is actively involved in the development of new analytic products and Big Data analytics applications, many of which leverage new streaming analytic innovations such as adaptive analytics, collaborative profiling and self-calibrating analytics. Scott is most recently focused on the applications of streaming self-learning analytics for real-time detection of cyber security attacks. Scott serves on two boards of directors, Software San Diego and Cyber Center of Excellence. Scott received his Ph.D. in theoretical and computational physics from Duke University.

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    • Open Banking: Will COVID-19 Unleash a Pandemic of Fraud? Open Banking: Will COVID-19 Unleash a Pandemic of Fraud?
      Open Banking: Will COVID-19 Unleash a Pandemic of Fraud?
      March 29, 2021
      Fraud Protection & Compliance

      In April of 2020, as COVID-19 proliferated across the globe, a 99-year-old former British army Captain began walking laps in his garden to raise money for the UK National Health Service (NHS). At the time, NHS was in a heated battle against the rapidly spreading virus, and Captain Tom’s heroics quickly pulled in more tha £30 million in donations. However, Captain Tom…

      Scott Zoldi by Scott Zoldi
    • Trusted AI: The Science of Monotonicity in Neural Networks Trusted AI: The Science of Monotonicity in Neural Networks
      Trusted AI: The Science of Monotonicity in Neural Networks
      March 24, 2021
      Decision Management

      Welcome to Part 2 of my exploration of monotonicity in neural networks. In this blog I’ll get into some of the data science techniques we’ve developed at FICO to ensure monotonicity in neural networks. Monotonicity is essential to build trust and auditability in decision models used in regulated industries such as lending, where fair, unbiased decisioning is the top p…

      Scott Zoldi by Scott Zoldi
    • FICO AML Threat Score Slashes Alert False Positives FICO AML Threat Score Slashes Alert False Positives
      FICO AML Threat Score Slashes Alert False Positives
      March 04, 2021
      Fraud Protection & Compliance

      For decades, anti-money laundering (AML) detection software has been rules-based, creating a problematic two-fold legacy: first, much true criminal activity goes undetected because criminals can learn the rules and then evade them. Second, rules-based AML systems create an inordinate amount of false positive alarms, diverting investigative resources from pursuing genu…

      Scott Zoldi by Scott Zoldi
    • Trusted AI: The Challenge of Monotonicity and Palatability Trusted AI: The Challenge of Monotonicity and Palatability
      Trusted AI: The Challenge of Monotonicity and Palatability
      February 11, 2021
      Decision Management

      No matter how much I evangelize critical strategic issues like AI governance, I am always an analytic scientist at heart. In this post I’ll share key machine learning (ML) techniques we’ve developed at FICO to ensure monotonicity in neural networks. Monotonicity is essential to build trust in decision models used in regulated industries such as lending. Here’s the…

      Scott Zoldi by Scott Zoldi
    • What Is Responsible AI? What Is Responsible AI?
      What Is Responsible AI?
      January 04, 2021
      Decision Management

      I recently did a Q&A for TechTarget’s WhatIs.com where I answered questions about Responsible AI. After that exchange I thought our FICO Blog readers might like to read the Q&A, and I’m sharing my definition of Responsible AI below. What is Responsible AI? Artificial intelligence (AI) technology underpins decisions that profoundly affect everyone; respon…

      Scott Zoldi by Scott Zoldi
    • AI Governance: Why Should You Care? AI Governance: Why Should You Care?
      AI Governance: Why Should You Care?
      December 16, 2020
      Decision Management

      AI governance is a hot topic and FICO’s chief analytics officer Scott Zoldi recently published an article in InformationWeek explaining why boards of directors need to pay close attention to artificial intelligence. According to Scott, “the increasing magnitude of AI’s life-altering decisions underscores the urgency with which AI fairness and bias should be ushered on…

      Scott Zoldi by Scott Zoldi
    • Chartis RiskTech100 Awards Rank FICO #1 in Innovation and #1 in AI Solutions Chartis RiskTech100 Awards Rank FICO #1 in Innovation and #1 in AI Solutions
      Chartis RiskTech100 Awards Rank FICO #1 in Innovation and #1 in AI Solutions
      December 11, 2020
      Decision Management

      Every year, the financial technology industry eagerly awaits the Chartis Research RiskTech100. This prestigious ranking of the top 100 players in risk technology is determined by Chartis Research, the leading provider of research and analysis on the global market for risk and finance technology. The report also includes more than 80 category winners. Drum…

      Scott Zoldi by Scott Zoldi
    • AI Predictions 2021: Artificial Intelligence Crosses the Chasm AI Predictions 2021: Artificial Intelligence Crosses the Chasm
      AI Predictions 2021: Artificial Intelligence Crosses the Chasm
      December 10, 2020
      Decision Management

      “Crossing the chasm” is every technologist’s most fervent wish—that their invention leaps the gulf between early adoption and mainstream embrace. Last year I predicted that artificial intelligence (AI) would grow up, with major infrastructure developing around Responsible AI, AI advocacy and AI governance. These and other milestones have come to pass, pushing enterpri…

      Scott Zoldi by Scott Zoldi
    • AI Helps You Read a Customer's Pandemic "Story" AI Helps You Read a Customer's Pandemic "Story"
      AI Helps You Read a Customer's Pandemic "Story"
      November 10, 2020
      Customer Development

      My first post in this series posed the essential question, “When uncertainty abounds, how can banks and merchants use artificial intelligence (AI) to successfully reopen, and engage with customers to meet their changing needs?” This blog explains the importance and benefits of constantly scanning transaction data for new insights, as well as related privacy concerns.…

      Scott Zoldi by Scott Zoldi
    • How to Track Customer Changes in the Pandemic with AI How to Track Customer Changes in the Pandemic with AI
      How to Track Customer Changes in the Pandemic with AI
      October 28, 2020
      Customer Development

      Nine months into the pandemic, a “new normal” remains elusive. Consumer sentiment and credit scores are up. But in Europe new lockdowns are in force, US reopenings fluctuate on a daily basis, and masses of new and existing customers are embracing a digital lifestyle as never before. When uncertainty abounds, how can banks and merchants use artificial intelligence t…

      Scott Zoldi by Scott Zoldi
    • Is COVID-19 Leading to More Food Delivery Fraud? Is COVID-19 Leading to More Food Delivery Fraud?
      Is COVID-19 Leading to More Food Delivery Fraud?
      October 19, 2020
      Fraud Protection & Compliance

      Last week I shared FICO’s insights into fraud patterns related to spending on medical devices, including personal protective equipment (PPE) and medical devices such as nebulizers. This post examines whether increased food deliveries are causing a similar rise in food delivery fraud. Home food delivery has skyrocketed during the pandemic; from January to July 2020,…

      Scott Zoldi by Scott Zoldi
    • New Data Shows 3x Jump in Medical Equipment Fraud New Data Shows 3x Jump in Medical Equipment Fraud
      New Data Shows 3x Jump in Medical Equipment Fraud
      October 12, 2020
      Fraud Protection & Compliance

      Nothing presents more opportunities to fraudsters than change, and 2020 has served up plenty. As the COVID-19 pandemic has unfolded, we’ve seen rapid change in a wide range of consumer behaviors. This has yielded a rise in medical equipment fraud and put banks’ fraud detection systems into overdrive. Luckily, the FICO® Falcon® Platform incorporates advanced AI and mac…

      Scott Zoldi by Scott Zoldi
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