The Rise of Telco Cloud-Based Platform Solutions
As telcos make the transition from on-premises to cloud-based platform solutions, they need to get maximum value from the data sets, information sources and insights available
Learn more
Tim Young
Tim Young is a principal consultant at FICO. Tim has over 15 years' experience spanning banking, finance, retail and marketing analytics. Since joining FICO in early 2011, Tim has focused helping retail and marketing clients achieve their customer goals. He has the ability to quickly assess and understand a client’s business model and key challenges, and connect them back to the solutions that can best deliver against their needs. Tim holds a BA in Finance from Bethel University and an MBA in Finance from Indiana Wesleyan University.
All posts
Risk-Aware Marketing to Personalize Telco Customer Engagement
Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics
Learn more
Delivering Trust for Risk-Aware Telcos - Using Data and Analytics
Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile
Learn more
The Opportunity for Credit Unions and Regional Banks to Win over Big Bank Customers
Automate the prescreen process and create personal and frequent campaigns
Learn more
True One-to-One Marketing or 50 Shades of Grey
Have you ever heard the phrase “true one-to-one marketing?” I always want to know what separates plain old one-to-one marketing from true one-to-one marketing. And better yet, is…
Learn more
Analytics and Intuition: Why Your Expertise Matters
By Tim Young When making decisions as a business leader, do you ever take time to think from your customers’ point of view? Aren’t you also a customer? Don’t you have sim…
Learn more
How Should Retailers Measure Promotional Success?
By Tim Young One of the trickiest parts of my job is convincing retailers that they should shift some of their mass promotional investment to personal incentives. Instead of havi…
Learn more
The Retail Marketer’s Dilemma
The retail marketer’s dilemma is very similar to the prisoner’s dilemma, well known in game theory, except instead of only two participants there are numerous participa…
Learn more
How to Fall in Love with Your Customers
Do you love your customers? I’m being serious. Ok, then how about this question? Why are you in business and how are you making money? Is it because you are smarter than the ne…
Learn more
How to Measure Incremental Sales from Marketing Campaigns
By Tim Young Marketers everywhere are being pushed to come up with ways to help drive incremental business for their organization. And with the development of sophisticated tools…
Learn more
The Good Ole Days: Before Big Data Made Everything Complicated
In the early 90s, there was a segment on Saturday Night Live’s Weekend Update featuring Dana Carvey as the Grumpy Old Man who was unhappy about progress. Today, I’m going to tap in…
Learn more
6 Things I Hate About Loyalty Programs
By Tim Young Yes, I am a consultant. A consultant focused on helping companies achieve greater loyalty with their customers. And so I have to admit, as much as I love try…
Learn moreTake the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.