9 Steps to Improve Contact Data Quality in Debt Collection
Contact data quality in debt collection can make or break your success — here are best practices for improving it
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Ulrich Wiesner
Ulrich Wiesner is a principal consultant for FICO in EMEA, specializing in collections and recovery. Ulrich is an expert in leveraging advanced analytics for operational decision strategies, and has a proven track record in operational consulting around the retail credit life cycle and 20+ years of expertise with the implementation of decision technology. Ulrich holds a PhD in Physics from University of Stuttgart and a graduate degree from University of Hamburg.
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Digital Debt Collection and Early Collections
From segmentation to strategy testing to customer engagement, digital debt collection allows you to better prioritize customers in early collections and get better results
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Can Your Machine Learning Do the Lambada?
Machine learning is powerful, but beware of solutions that promote it as a magical ingredient
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How to Make Branch Collections Work in the Crisis – Don’t Dial Manually!
If you're pursuing branch collections, use your branch staff as wisely as you use your core collection team - and that means automation
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Payment Holidays: New Tool for Managing the Surge
Automated communications tools can help customers get payment relief faster
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Persistent Debt Regulation and Advanced Analytics
Here's how decision optimisation can improve cardholders' strategies to comply with persistent debt regulation and help consumers meet their credit burdens.
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Making Debt Restructures Work When Interest Rates Rise
Debt restructures are challenging in markets with increasing interest rates, as many organisations impose policy restrictions that virtually prevent reasonable restructures.
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What Is Collection Treatment Optimization?
Through collection treatment optimization, you can determine the ideal action to take on every account, as well as when to take it.
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How Loan Restructure Optimization Works
Loan restructure optimization uses mathematical optimization to identify which customers should receive a restructure offer, and which offer should be made. It balances the need to…
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Collectors: Don’t Let IFRS 9 Blindfold You
There’s a clear pecking order when it comes to the IFRS 9 accounting standard that goes into effect in January. It’s an accounting standard, not a piece of banking regulation, so t…
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