Average U.S. FICO® Score at 716, Indicating Improvement in Consumer Credit Behaviors Despite Pandemic

The FICO® Score is the lingua franca, or common language, for the credit scoring industry. It serves as a broad-based, independent standard measure of credit risk. It is relied upon by stakeholders across the entire lending ecosystem – from regulators, investors and boards to consumers, lenders, and brokers – as a baseline metric for assessing credit risk that is fair to both lenders and consumers. 

The FICO® Score model is based on data in an individual’s credit report, housed by the three primary U.S. consumer reporting agencies (CRAs). There are also FICO Score versions available that utilize alternative data, based on Fair Credit Reporting Act (FCRA) compliant sources such as landline, mobile and cable payments; these scores can help address populations that were previously unable to be scored due to their sparse traditional CRA credit data.

FICO Scores, which range from 300-850, are dynamic and evolve based on continually changing consumer behavior reported to the CRAs.*

The Average U.S. FICO^® Score Continues to Rise

Each year, we share the average U.S. FICO® Score, which now stands at 716. This is eight points higher than it was one year ago, and five points higher than the last time we reported on the average FICO Score in October 2020. At that time, the news that the FICO Score had trended up in the early months of the COVID-19 pandemic was greeted with some surprise.  But there is considerably less surprise about these latest results: the data shows that a growing economy, accompanied by historic home price appreciation, strong performance of equity markets, and evidence that the payment accommodation programs offered by lenders since the onset of the pandemic have helped (and are continuing to help) affected borrowers bridge the gap that opened up in their finances as a result of COVID-related income loss.

Figures 1. National Average FICO® Score Has Continued to Rise Through the Pandemic; FICO Score® Distribution Shows Similar Trend Towards Higher Scores

If you think the uptick in average FICO^® Score is coming from the prime, lower risk/higher scoring segments, guess again! 

The upwards trend in the average FICO Score is actually most pronounced in the lower score ranges.  For example, for those consumers who had a FICO Score value between 550-599 as of January 2020 (pre-pandemic), their average score has gone up from 581 as of April 2020 to 601 as of April 2021. In contrast, those consumers who had a FICO Score value between 750-799 as of January 2020 have seen virtually no movement in their average score between April 2020 and today.

Figure 2. Average FICO® Score During COVID-19 Has Increased More for Lower Scoring Population

Though it might sound obvious, the drivers of the continued improvement in the average FICO® Score are continued improvements in key metrics considered by the score: fewer missed payments, lower consumer debt levels, and reduced credit seeking behavior.  Let’s dive into each of these in a bit more depth:

• Missed payments reported in the credit file are down significantly. As of April 2021, just 15% of the population has had a 30+ day past due missed payment in the past year.  This is down from 19.6% as of April 2020. As shown in figure 3, recent missed payments are down across key product types.  While millions of U.S consumers have experienced disruption to their income since the onset of the pandemic, the combination of government stimulus programs such as the CARES Act and payment accommodation programs being offered by lenders continues to enable many consumers to avoid falling behind on their bills.  Staying up-to-date on your bills can have a substantial and positive impact on your FICO® Scores. In fact, this ‘payment history’ dimension of the credit file represents some 35% of the overall FICO Score calculation.
• Consumer debt levels are decreasing. The uncertainty brought on by COVID-19, coupled with the fact that consumers simply had fewer opportunities to engage in discretionary spending during the lockdown phase of the pandemic, had a material impact on consumers’ willingness and ability to spend. Mix in the fact that many consumers – enabled, in part, by historic levels of savings at least partly driven by government stimulus such as enhanced unemployment benefits – have shifted their focus to paying down their credit card debt, and the result is a greater than 10% decrease in the average credit card balance and utilization of the U.S. consumer. “Amounts owed” comprises some 30% of the overall FICO® Score calculation and is heavily weighted towards credit card balances and utilization---so the observed reduction in credit card debt is helping to drive scores upwards.
• Fewer consumers are actively seeking credit. There has been a 12.1% year-over-year decrease in the average number of hard credit inquiries in consumers’ credit files. Hard credit inquiries represent instances where a credit file was requested by a lender in response to a consumer-initiated application for credit. This dip in credit seeking behavior likely goes hand-in-hand with the renewed consumer focus on reducing spending and paying down debt.  The “new credit” dimension of the FICO® Score represents ~10% of the overall score calculation.   

Figure 3. FICO Scorable Population Shows Significant Improvement in Key Credit Metrics During the Pandemic

Another factor supporting the uptick in average score through the pandemic is that the FICO® Score doesn’t negatively consider payment accommodation programs. Accounts reported as "current" with credit reporting codes related to forbearance or deferment, or that the consumer has been “affected by disaster,” will not cause the FICO Score to drop. This means that the millions of consumers who have requested/received some form of payment accommodation since the onset of the pandemic will have not experienced a hit to their FICO Score as a result of that accommodation being reported in their credit file.

Another potential factor in the upswing in the average FICO® Score is the increase in consumer awareness around credit reports and credit scores that has occurred during the pandemic.  There was a significant amount written about potential credit score impacts in the early days of COVID-19; coupled with the three major U.S. CRAs offering free weekly credit reports to all U.S. consumers (something that was recently extended to April 2022), consumers interest in monitoring their credit reports and credit score, and better understanding the key drivers of the score, has increased. A major North American CRA conducted a study that concluded that COVID-19 has led to a measurable increase in consumer awareness about their financial wellness.  And at FICO’s very own consumer portal for credit education and empowerment, myFICO.com, traffic to the home page has increased by 84% year-over-year since the onset of COVID-19.  As studies have shown, consumers who increase their awareness of their FICO Score go on to miss fewer payments and improve their scores over time relative to a baseline population.

The Other Side of the Coin

While the continued improvement in U.S. consumer credit profiles in aggregate is encouraging, it is important to note that there are millions of consumers for whom the financial strain of the last year has been observable in their credit files. In fact, some 17% of the FICO scorable population experienced a score decrease of 20 or more points between April 2020 and April 2021 (figure 4).  For many, this decrease has been driven by the inverse of the aggregate credit trends that are driving the national average FICO® Score upwards: the impacts of COVID-19-related income disruptions has led to missed payments and/or ramped up debt levels, as personal loans and credit cards are used as a lifeline to cover life necessities.     

Figure 4. 37% of FICO Scorable Population Experienced Year-Over-Year Score Decrease

FICO continues to make efforts to empower all consumers through consumer education portals such as myFICO.com, and programs such as Score a Better Future, a financial education program designed to help consumers better understand their credit health and achieve their financial goals, and Open Access, which enables consumers to see the FICO® Scores used by their lenders. In addition, we continue to make significant efforts in expanding access to credit via alternative data-driven solutions such as FICO Score XD and the UltraFICO® Score to help lenders extend credit to millions of U.S. consumers who otherwise cannot be scored reliably, either due to insufficient or stale data in their traditional CRA credit files.

To learn more about FICO® Scores, check out these resources:

• How is FICO helping with financial inclusion?
• What is a FICO® Score?
• What Factors Contribute to a FICO® Score?
• FICO® Scores vs. Credit Scores
• Where to Access Your FICO® Score

* Industry-specific FICO score versions range from 250-900 (compared to 300-850 for base FICO Scores) and higher scores continue to equate to lower risk. For more details visit: https://www.myfico.com/credit-education/credit-scores/fico-score-versions