This is the second-to-last item in your handy guide to shopping for a collections system. I’m offering 10 tips — things most vendors won’t tell you that are absolutely critical to selecting the right system.
How will you provide an exit/roll-back strategy for our legacy system?
Legacy data roll-back strategies are critical safe¬guards for a responsible application migration. Your new vendor should expect the unexpected and have a plan in place.
The simplest but also most time-consuming method of rolling back is to run systems in parallel, duplicating efforts on both systems. You might consider requesting a program to extract data from the new system to re-populate the old system, as well.
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