Doug Henschen and Intelligent Enterprise
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I had a chat with Doug Henschen over at Intelligent Enterprise the other day and today he blogged about turning insight into action. If you are interested in this you will find lots on this blog (and my other one) but check out particularly this post from Gartner and this article on Putting Performance Management into Action. Like Doug I think a combination of BPM and Rules works well for this, especially when combined with analytics.
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