Craig had a good post today - Obtaining Management Support for Data Mining and BI. I liked the post because he focused first on the business objective - the decision you are trying to improve - and only then on the mechanics of data assembly, cleansing etc. His steps would work just as well when thinking about how to get support for decision management projects also and when thinking about how to apply data mining and predictive analytics to decision automation and management, some posts I wrote on first aspects of readiness on my other blog seem apropos:
I also have a whole section on data mining.
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