A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

As visionary leaders Modern CIOs are the driving force in operationalizing the responsible use of artificial intelligence and generative artificial intelligence

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward

Composable architectures are driving IT’s evolution by enabling greater flexibility, scalability and resilience

Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Global partners used FICO Platform to prototype real-world solutions in weeks showcasing standout projects at FICO World 2025

Uncover key trends driving the surge in credit card fraud losses, and gain insight into tactics and gaps impacting fraud prevention experts

Applied Intelligence helps capture payments data across the business

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Rising spend and falling payments to balance continued to push up average balances on UK credit cards, demonstrating underlying risk

Intelligent feature management is a disciplined approach to identifying, creating, managing, and utilizing enriched data assets