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Optimization of supply chain operations has become an imperative, as organizations grapple with customer demands, unpredictable events, and spiraling costs. On top of these persistent challenges, complexities are magnified by the myriad of tools required to manage everything from workforce schedules to resource allocation. To meet competitive demands, business decisio…

Analytics — including machine learning and manufacturing optimization —is taking off in the auto industry, and has the potential to go much further. That was my main message in an interview I gave recently to reporter Megan Lampinen of Automotive World in the UK. As I noted there, analytics plays a part in many parts of the automotive industry lifecycle, all the way…

5 Best Practices for Connecting Data and Analytics to Business Process The need for competitive advantage sees companies increasingly turning to analytics to operationalize their data. Leveraging analytics from insight to artificial intelligence (AI), business leaders can make sense of their rapidly-growing piles of data to improve operations. Benjamin Baer shares 5…

Machine Learning is defined to be ‘super-human’, but how do we deal with mistakes and errors when the stakes become higher? Using a neural network model to detect fraud has tremendous benefit in keeping fraud under control and the cost of a false positive (blocked legitimate transaction) is low. But as we start looking to machine learning to drive our cars, perform su…

Why Is Explainable AI Important? Do you want decisions around made by algorithms that you cannot understand, and perhaps their creators don’t understand? While many are not worried about the rise of Skynet (the dangerous AI system in the Terminator films), some are concerned about the rise of machine learning algorithms that are not used responsibly. Explainability i…

When today’s businesses create a list of must-haves in the race to alter and ultimately transform how they operate, machine learning is one of those checkbox necessities. And indeed, when you run the gamut of business-consumer touchpoints, machine learning is, indeed, one of the mainstays. What’s machine learning, and why is it needed? Machine learning is powered by…

Nearly every day you can read about a new application of artificial intelligence. This field is changing very fast, and not only are the applications expanding, so is the technology. At FICO World 2018, I sat down with Chess Grandmaster Garry Kasparov to discuss the hot topics in the world of AI, and asked: How is AI evolving? Watch the video below, and for more of…

When people think of AI, they often think of The Terminator or Westworld. They think of a war between robots and people, and usually the people are having a pretty rough time of it. This is not the view shared by most people who work in the industry, although there are things to concern us. At FICO World 2018, I sat down with Chess Grandmaster Garry Kasparov to discu…