New White Paper on Smart-Enough Customer Decisions
Montgomery Research have just published this "thought-leadership" white paper "Smart-Enough Customer Decisions" written by yours-truly. In it I discuss how smart-enough custom…
Montgomery Research have just published this "thought-leadership" white paper "Smart-Enough Customer Decisions" written by yours-truly. In it I discuss how smart-enough customer decisions can improve results for all concerned. This is based on the material in Smart (Enough) Systems.
Technorati Tags: best next action, customer decisions, customer experience, Customer Service, customer-centric, MRI, Smart (Enough) Systems, smartenoughsystems, Montogmery Research
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