VIDEO: Dr. Scott Zoldi Talks About Operationalizing Analytics

Scott Zoldi discusses using advanced analytics to deliver highly personalized customer experiences and how to "operationalize" those analytics.

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This past Spring Dr. Scott Zoldi, FICO's chief analytics officer, was a keynote speaker at the Chief Data Analytics Officer Summit in San Francisco. Check out his interview with TheCube where he talks about using advanced analytics to deliver highly personalized customer experiences, and the keys to "operationalizing" those analytics. Scott also touches on artificial intelligence and machine learning and the need to easily explain the decisions made based on AI.

Zoldi talks about operationalizing analytics at CAO

https://www.youtube.com/watch?v=1LjhyB8BS1w

 

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FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 80 countries do everything from protecting 4 billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and has been made available in over 40 other countries, improving risk management, credit access and transparency.
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