When it comes to collections and analytics, there are a lot of funny ideas out there. See if any of these ring a bell:
- If I’m using a score to make decisions, it’s good enough on its own.
- If I apply more resources to a case, I’ll collect more.
- Analytics are too expensive, and I don’t get a return on my investment.
Watch my new video to hear me discuss the facts and myths behind these popular misconceptions about collections.