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Aviva aims to double business volume and improve customer service with FICO Blaze Advisor system

Double business volume, acquire 50% more customers, keep costs flat, and improve the quality of complex customer interactions

Estudo de caso

"Blaze Advisor system has transformed our business and we're delighted with it. It has delivered double-digit improvements and it is now a key component in SOA." - Leslie Ross, IT director, Aviva UK Health