Ir para o conteúdo principal
PSECU builds member loyalty and engagement

Estudo de caso

PSECU builds member loyalty and engagement

Com comunicações omnicanal em todo o ciclo de vida do cliente

Estudo de caso

Client: PSECU (Pennsylvania State Employees Credit Union)

Challenge: Match the technological sophistication of large banks to increase the convenience of engagement with members without sacrificing a strong member relationship.

Solução: FICO® Customer Communication Services

Results: Across the full customer lifecycle, Customer Communication Services facilitates real-time, personalized, ultraconvenient communication, driving member loyalty and satisfaction.