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Retail finance leader drives better results with smart, automated and compliant collections

Customer Communications

Estudo de caso

To help the company achieve these goals, the finance provider was looking for a solution that would enable them to implement sophisticated engagement strategies to connect and resolve debt with customers over the right channel — whether mobile application, voice, SMS, web or email — at the right time and drive resolution. After looking at the available solutions, they chose FICO® Risk Intervention Manager.