2025 Consumer Survey: Brazil Fraud, Identity and Digital Banking - Portuguese

Dive into the latest insights from our 2025 consumer survey on fraud, identity, and digital banking in Brazil. Learn how biometric security is becoming a top preference, understand the growing concerns about identity theft, and see why robust fraud protection is crucial for attracting new customers.

• Approximately 40% of respondents ranked their identity being stolen to open an account as a top fraud concern. Organizations that fail to balance speed and fraud protection can lose customers.
• Approximately 57% of Brazilian consumers are more likely to open an account online that they were a year ago. Is your onboarding system prepared for digital acceleration?
• Biometric identity checks has gained the trust of consumers. Are you creating seamless identity checks that are both safe and efficient?