The Value of Transforming to a Data-Driven Digital Collection Shop: Two Years On
How a mainstream performer with the right investment, motivation, and focus can significantly shift needles
FICO World Presentation
Absa is one of Africa's largest financial groups. In this session, they return to FICO World to share how Absa Retail Bank Collections undertook a head-to-toe transformation during arguably the most challenging of environments since Dec 2019 and have delivered the three-year ROI in just two years. It's a great story of how a mainstream performer with the right investment, motivation, and focus can significantly shift needles
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