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Infographic: The Customer-Centric Collector Rises in Chinese

Infográfico A ascensão do cobrador centrado no cliente da FICO em chinês


Now technology has given collectors a new superpower - the ability to communicate better and faster with customers by understanding their preferences! Using analytics-based customer segmentation and automation, the customercentric collector is a bottom-line hero. This approach outperforms old-school tactics by focusing on the best communications for each kind of debtor.