FICO^® Customer Communication Services for Collections

A experiência que os clientes têm quando a conta deles está vencida é tão importante quanto a que eles tiveram quando você os registrou pela primeira vez. Existem muitas razões pelas quais clientes valiosos deixam de fazer alguns pagamentos. The common denominator is that everyone wants to be treated respectfully, given a chance to resolve the matter in a way that's convenient and private, and have a sense of control over the process. You can meet these customer expectations while lifting collected amounts, complying with changing regulations and lowering collection costs. Simply contact each customer in the way most likely to succeed with that individual in the current situation.