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FICO® Customer Communication Services – Fraud

FICO® Customer Communication Services – Fraud

Simultaneously improve account protection and customer experience

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A proteção contra fraudes e a segurança da conta estão entre os principais motivos pelos quais os consumidores selecionam certos serviços financeiros - e os abandonam quando ficam desapontados. At the same time, consumers have rising expectations for convenience, speed, ease and control in all their interactions with providers. You can meet both sets of expectations by complementing the intelligence of your fraud detection system with intelligent omnichannel communications that perform the "last mile" of real-time fraud management. You'll earn customer trust and loyalty while reducing attrition rates, fraud losses and operating costs.