How Velera Uses FICO® Platform to Stop Fraud 85% Faster

Velera, a premier credit union service organization, is transforming fraud prevention for over 700 financial institutions. Partnering with FICO, Velera leverages FICO® Platform Omnichannel Engagement Capability to deliver real-time, personalized fraud alerts via SMS, email, and voice. This intelligent approach eliminates the need for complex logins or delays—allowing cardholders to resolve fraud instantly. Since integrating with FICO, Velera has achieved an 85% improvement in alert speed and a 76% increase in self-service containment. Discover how Velera protects millions of transactions each year while empowering cardholders to take control of their financial security.