Can Your Collections Team Support Your New Compliance Framework

A FICO Debt Management Briefing

When it comes to collecting debt, compliance is at the front of everyone's queue. At the end of the day, compliance processes must be validated, standardized, communicated and fully integrated into collection and recovery workflows. It's not just about capturing and categorizing complaints-to stay on top of regulatory change, you need to rapidly identify and learn from past mistakes, correct behaviors and engage effectively (and efficiently) with regulators. This briefing examines what you can do on the technology front to help embed compliance into your business.