Pennsylvania State Employees Credit Union

Estudo de caso

Pennsylvania State Employees Credit Union

PSECU builds member loyalty and engagement with omnichannel communications across the full customer lifecycle

Estudo de caso

Client: PSECU

Challenge: Match the technological sophistication of large banks to increase the convenience of engagement with members without sacrificing a strong member relationship.

Solution: FICO® Customer Communication Services

Results: Across the full customer lifecycle, Customer Communication Services facilitates real-time, personalized, ultraconvenient communication, driving