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FICO® Debt Manager™ Solution

FICO® Debt Manager Solution

Aumente as receitas e a capacidade de cobrança com conformidade.

Detalhes do produto

Debt Management 2020 - Customer Engagement
25 de agosto de 2020

Debt Management 2020 - Customer Engagement

Time: 11 am UK BST

Collections operations across the globe are being stretched to breaking point. You're dealing with challenges such as ongoing, significant customer demand; payment relief exit strategies; capacity constraints due to lockdowns; working-from-home challenges; second-wave planning or local regulators taking a keen interest in operational resilience.

Participe
Federal and State Debt Collection Policy: The Path Ahead
25 de agosto de 2020

Federal and State Debt Collection Policy: The Path Ahead

10AM PDT | 1PM EDT

2020 was already shaping up to be an important year for collections professionals on the legislative and regulatory fronts. With the emergence of the COVID-19 health emergency in March, policy impacts intensified. Get caught up on the latest developments and learn what to expect for the remainder of 2020 and the first half of 2021. Join the discussion led by Washington policy experts, Leah Dempsey, Vice President and Senior Counsel for Federal Advocacy, ACA International, Andrew  Madden, Vice President of Government and State Affairs, ACA International  and  Daniel Nestel, Senior Director of Government Relations, FICO. 

Participe
Collections and Churn Strategies to Weather the Pandemic and Beyond
25 de agosto de 2020

Collections and Churn Strategies to Weather the Pandemic and Beyond

11AM PDT | 2PM EDT

Please join industry experts from T-Mobile, Comcast and Cox as we explore Collections and Churn strategies to help you weather the pandemic and beyond.

Participe
Debt Management 2020 – Affordability
27 de agosto de 2020

Debt Management 2020 – Affordability

Time: 11 am UK BST

Traditional affordability assessments are long processes for both customers and employees, as the average telephony assessment takes up to one hour to complete. As customers rush through the calls, they provide self-declared income and spending information - but due to customer bias and an inclination to round-up amounts, these assessments result in inaccurate budgets and unsustainable agreements.

Participe
Debt Management 2020 - Decision Optimisation
2 de setembro de 2020

Debt Management 2020 - Decision Optimisation

Time: 2:00 pm UK BST

On the back of the COVID-19 pandemic, many organisations face increasing volumes of debt in arrears, and a higher share of financially stressed customers. In early collections, this requires stronger segmentation, focus of manual activities on relevant customers, and a higher degree of automation when treating medium- and low-risk customers. Customers in financial stress require payment plan changes that balance affordability with risk considerations, and most importantly, are sustainable and do not break after a couple of instalments.

Participe
Improve Your Financial Crime Detection with Siron® 19 and Alert and Case Manager
10 de setembro de 2020

Improve Your Financial Crime Detection with Siron® 19 and Alert and Case Manager

Time: 02:00 PM CEST/01:00 UK BST
Complimentary Webinar
60 Minutes

Looking for an easy way to further increase Financial Crime Compliance effectiveness and efficiency? Join us for this free webinar to hear about the innovations in Siron® Anti-Financial Crime Solutions Release 19 as well as the new Alert & Case Manager (ACM) release - innovations that improve detection, reduce false-positives and speed up case management processes.

Participe
Cabot Credit Management

Cabot Credit Management

Saiba como a Cabot Credit Management aumentou a eficiência e a satisfação do cliente com o FICO® Debt Manager™ Solution.

Estudo de caso
A Trustmark melhora a experiência do cliente e o moral dos funcionários

A Trustmark melhora a experiência do cliente e o moral dos funcionários

Os agentes de cobrança são mais eficientes e produtivos porque têm informações atualizadas sobre o cliente, bem como estratégias de cobrança eficazes e os métodos de contato preferidos dos clientes. O treinamento dos funcionários agora é mais fácil e a inadimplência dos clientes é reduzida.

Estudo de caso
Phillips & Cohen

Phillips & Cohen

A Phillips & Cohen gerencia o crescimento global ao mesmo tempo que preserva uma abordagem compassiva para a cobrança de dívidas imobiliárias com as soluções da FICO.

Estudo de caso
Estado de Maryland simplifica as cobranças em todo o estado com um toque humano

Estado de Maryland simplifica as cobranças em todo o estado com um toque humano

O estado está aumentando as receitas das cobranças, os cidadãos têm uma experiência melhor com o Departamento de Cobrança e os funcionários têm trabalhos mais interessantes e recompensadores.

Estudo de caso
Thames Water

Thames Water

Estratégias de comunicação personalizadas aumentam as cobranças e a satisfação do cliente.

Estudo de caso