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“The FICO Xpress Optimization Suite underlies some of the biggest, most expensive problems that we solve at the airline.”
- Rusty Burlingame, Senior Operations, Research Developer at Southwest Airlines
Southwest Airlines is a major U.S. airline and the world's largest low-cost carrier, headquartered in Dallas, Texas.
Southwest Airlines connects people to what’s important in their lives by carrying more than 100 million passengers a year to 93 domestic and international destinations. With the airline industry continually looking for new opportunities to grow incremental margin, Southwest selected FICO® Xpress Optimization to implement multiple optimization projects across the airline — from fuel purchasing and airplane provisioning to crew planning and ground operations — and the optimization team has more projects in the works.