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Customer Success with FICO Deposit Solutions

The bank has significantly reduced hold rates and is now providing exceptional, consistent customer service, without increasing its operating loss


What deposit account managers need is the ability to gain deep and broad-based insight on customers, and to deliver profitable, consistent deposit-related decisions in real-time across all customer channels. The cases studies presented here show how four leading banks successfully improved their deposit management with FICO technology, and with FICO expertise.