Dock

Fintech innovator helps its customers identify more fraud, while reducing analysis time by 95 %

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Case Study

Dock, a leading payments and banking-as-a-service provider in Latin America, wanted to democratize best-in-class fraud detection and prevention for all clients, regardless of size, and automate customer interactions. With FICO, Dock reduced fraud analysis time by 95 % and achieved an 18 % reduction in fraud disputes, corresponding to a 26 % decrease in financial value ultimately identified as fraudulent.

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