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Canada and United States Banking Survey 2020

How are banks tackling the key challenges of identity verification and authentication?


Canada and United States Banking Survey 2020 - eBook

Being able to establish the identity of customers quickly and efficiently is a daily need for Canadian and US banks and this is especially vital as their customers adopt digital channels. This e-book explores the results from FICO's survey of leadership in North American banks to uncover their strategies and operational challenges.

Key takeaways

  • What is driving strategies for establishing customer identity?
  • What concerns banks most about identity authentication?
  • How advanced are North American Banks in their adoption of identity technologies?