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New Frontiers in the Collections Industry

Executive Brief

New Frontiers in the Collections Industry

Unlocking the potential of omni-channel communications

Executive Brief

As technology continues to be intimately integrated into common consumer business practices, it becomes all the more important for companies to handle digital collections appropriately and effectively. Alex Johnson spoke with AJ Travagline about the shift toward omni-channel communications within the collections industry and the challenges in today's debt management environment.