FICO® Customer Communication Services for Collection

More successful, less costly debt resolution

Product Training
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Solution Sheet

What your customers experience when their account is past-due is as important as what they experienced when they onboarded. Today’s consumers have high expectations for the entire customer journey. They want to be treated respectfully, given convenient, discreet, self-service options to resolve past due accounts, speak to an agent when they choose, and have a sense of control over the process. FICO® Customer Communication Services helps you meet these expectations and collect more, faster. Intelligent omni-channel digital communication boosts rates of right-party contacts, payments, promises, and promises kept while lowering operating costs and adhering to regulatory requirements.

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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.