FICO Poll - Tailored Banking Services Key to Profit in 2014 According to Asia Pacific Chief Risk Officers

Poll reveals shift in priorities and increased demand for analytic technology

SINGAPORE — January 22, 2014 — FICO (NYSE:FICO), a leading predictive analytics and decision management software company, today released results from a poll of Asia Pacific banking risk professionals, showing that 72 percent of respondents felt that driving profitability in 2014 is of greater importance than it was in 2013. The poll was conducted among chief risk officers from banks and lenders across the region who attended the FICO APAC CRO forum in December, 2013, to address the topic, “Managing Risk and Driving Profitable Growth.”

The CROs said rising competition is driving the need for technology that will provide a return on investment, and rated regulatory compliance and regulation as less important than in 2013.

The poll also revealed a growing appreciation of the role customer relationship management technology has in driving profitability. About one-third of respondents (34 %) estimated that 10-25 percent of their organization's IT spend will be set aside for 'customer-centric' IT, as opposed to organizational IT.

"Allocating IT budgets to improve customer centricity shows an organization's desire to increase their competitiveness and grow market share," said Daniel McConaghy, president for FICO in Asia Pacific. "Yet while APAC banks are investing strongly, it's notable that 58 percent of APAC CROs felt their bank was behind their European and US peers when it came to technology and innovation."

The CROs also identified their top priorities for technology investments in 2014. Originations was ranked first, followed closely by mobile banking and marketing. The expansion of existing customer relationships through the use of data analytics allows banks to take a more targeted, personalized marketing approach.

When it came to banks' priorities in risk and compliance investments, credit risk was the clear leader. This shows the value banks are now placing on the sustainable growth of loan books to ensure delinquencies are kept at bay.

"Sharpening analytic capabilities is essential to optimizing decision management and meeting multiple business objectives," said Daniel McConaghy. "As IT priorities move from the back end of organizations to the forefront, CROs are looking to adopt more sophisticated analytic technology and reap stronger returns on investment. 2014 will be the year that we see renewed growth in these capabilities amongst banks in APAC."

Über FICO
FICO (NYSE: FICO) ist ein führender Anbieter von Predictive Analytics und Softwarelösungen für Entscheidungsmanagement, das Unternehmen in über 90 Ländern dabei unterstützt, bessere Entscheidungen zu treffen, um Wachstum, Profitabilität und Kundenzufriedenheit zu steigern. Der zukunftsweisende Einsatz von Big Data und mathematischen Algorithmen zur Erstellung von Prognosen zum Kundenverhalten hat ganze Branchen grundlegend gewandelt. Die Analytics-Softwarelösungen und -Tools von FICO werden in den verschiedensten Branchen verwendet, um Risiken und Betrugsfälle zu verringern, profitablere Kundenbeziehungen aufzubauen, Abläufe zu optimieren und strenge regulatorische Vorgaben zu erfüllen. Many of our products reach industry-wide adoption. These include the FICO^® Score, the standard measure of consumer credit risk in the United States. FICO-Lösungen integrieren Open-Source-Standards und Cloud Computing, um so maximale Flexibilität und schnelle Bereitstellung zu ermöglichen und Kosten zu reduzieren. Das Unternehmen hilft Millionen von Menschen dabei, ihren persönlichen Kreditstatus zu verwalten. FICO: Make every decision count™. Learn more at www.fico.com.

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