In 2021 Are North Americans Ready for Biometric Security?

With results from the FICO 2021 digital banking survey, expert Fernando Lopez discusses people's willingness to secure their bank accounts using biometrics

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Video

We asked 1000 people in the USA and 1000 in Canada what they think about identity proofing and authentication in this film clip we share some of the statistics and Fernado Lopez shares his thoughts on what we learned about North Americans and the use of biometrics.

  • Are people happy to use biometrics to secure accounts?
  • What do banks need to do to make biometric security acceptable?
  • Should concerns about customer adoption be holding you back from using biometric security?

Read the accompanying Whitepaper: https://www.fico.com/en/latest-thinking/white-paper/identity-proofing-and-changing-face-digital-banking

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