About the survey
Arizent Research, a business information company serving financial and professional services industries – and publishers of noted brands like American Banker, Digital Insurance, and more than a dozen others – recently conducted one of the most extensive online surveys ever undertaken on digital transformation and digital disruption.
Sponsored by FICO, the survey generated hundreds of detailed responses from P&C, multi-line, life, and health insurance executives from around the world. And what they had to say about their preparedness for disruption, and their progress towards transformation, will astonish you.
- 81% of insurers see digital disruption as a threat to the tradition insurance industry
- Only 10% of multi-line/P&C carriers are confident that they are “digital disruption-proof.”
- Health/Life insurers are 2x more confident that they make smarter decisions in real-time versus Multi-line/P&C carriers
The survey results paint a sobering picture of the state of the insurance industry… but they also provide a roadmap for building customer-centric digital transformation solutions that increase customer satisfaction, retention, and long-term profitability. To learn about the survey and its important findings, register to download the assets below.