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Cencosud has a rich 50+ year history and is the largest retailer in Latin America. Headquartered in Chile, the retailer has a multiformat strategy with more than three million customers in five countries.
With a goal to gain a competitive advantage while making better, data-driven decisions, the retailer required a more integrated credit portfolio management solution. With FICO® TRIAD® Customer Manager and FICO® Model Builder, Cencosud has reduced its credit model development time, while improving its understanding of customers and certainty around lending decisions.