The FICO Data Privacy Policy explains FICO’s collection and use of cookies. Cookies help us remember your settings to provide you with a better browsing experience; allow us to assess, monitor, and improve the website’s performance; and enable our partners to advertise to you. You may disable the cookies by changing the settings in your browser, and you may tell us not to share your cookie data with third parties. By using this website, you consent to the use of cookies as described in the FICO Data Privacy Policy.
Optimizing online applications with decision engine technology.
Yarra Valley Water is Melbourne’s largest water and sanitation business providing water supply and sewerage services to over 1.7 million people and over 50,000 businesses in the northern and eastern suburbs.
Yarra Valley Water’s online portal was unable to keep up with increasingly complex online applications leading to delays. Yarra Valley Water wanted to control defining business processes and increase automation with no IT support. This video provides a deep dive into how Yarra Valley Water made it happen and the benefits – from accelerated application approvals to more empowered employees – have been astounding
Case Study