Transforming Digital Transformation
While most companies are playing digital transformation catch-up, FICO clients are shattering their KPIs, delighting customers, and building ingenious new digital revenue streams.

Real transformation takes a Platform
Ever since Forrester Research started publishing its Forrester Wave™ enterprise decisioning platform rankings years ago, only one has been named an industry leader every time: FICO Platform, the proven choice for achieving business-critical transformation.
FICO Platform synergizes people, processes, and technology
20: 1
60%
90%
15%
10x
96%
60%
10x

Overview
FICO is redefining success in digital transformation. Again.
Top business leaders told McKinsey that by 2026, half of their revenues will come from new products and services that they even haven’t created yet. Up until now, transformation was about catching up to all-digital competitors. Today it’s about business agility and innovation: outsmarting competitors and seizing opportunities before they see them coming. That’s why companies around the world trust FICO Platform as the foundation for their future success.

The highest level of transformation is “enterprise intelligence network”
The ultimate goal of digital transformation is to make smarter, faster, more profitable decisions that delight and retain customers at every turn. Our clients trust FICO Platform to synergize their customer information and human intelligence to create an “enterprise intelligence network,” the optimal state of customer centricity and applied intelligence.
Case Study
Mercury Insurance

How transformation accelerates business competitiveness
Blogs

Wolf, Goat and Cabbage: The Digital Customer Experience Riddle

Build Winning Customer Experiences Without Tanking Efficiency
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Enterprise Intelligence: 5 Steps to Ending a Whac-a-Mole Approach
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MacGyver-izing Your Enterprise for Digital Transformation
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Which Is Harder: Customer Centricity or Solving a Rubik’s Cube?
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360 Degrees Isn’t Enough to Chart Your Digital Transformation Journey
Read moreFICO Platform synergizes people, processes, and technology
Gartner, Business Transformation 2022
The Forrester Wave™: Digital Decisions Platforms, Q4 2020
IDC, Worldwide Digital Transformation Spending Guide, 2021
IDG, The Path to Digital Transformation: Where IT Leaders Stand, 2022
Forrester Analytics Business Technographic® Business And Technology Services Survey