FICO Fintech Collections Forum

Date: November 27, 2019

Foresight and appropriate planning to create an effective end to end solution for Collections and Recovery (C&R) is critically important and should not be a late thought. Done right, establishing C&R as a core competency (whether in-house or outsourced) will allow focus on customer acquisition, development of new products and confidence that business growth is optimal.

FICO will be hosting an exclusive, invitation only, Forum for FinTech’s to share challenges and discuss next steps to maintain a seamless CX, while complying with the regulations and dealing with the challenges Collections and Recovery present.

Key topics include:

• Ensuring great CX when customers don’t pay: Omni vs. Multi channel
• Understanding the customer now that things have changed: Explainable analytics and optimal decision capabilities
• Future-proofing the business model: What does agile C&R look like and why it is critical for FinTech’s
• Attendee-driven session
• You get to help us shape the agenda, by picking topics for the group discussion that will close the program.

Register now and we will be in touch to ask what you’d like to discuss with your peers.