Financial Services’ Trends for 2023 Webinar Series - Opportunities in Collections

About the Webinar Series

Banking, financial services and fintech industries are evolving to better meet customers' needs, business goals, and regulatory demands worldwide. Business momentum and an increasingly competitive environment requires businesses to adopt new technologies that strengthen customer engagement and improve satisfaction.

If your business doesn’t scale - you fail. Simply scaling isn’t enough though; ensuring relevance of the scalable solution is just as critical — to do this you must stay on top of the latest industry trends and technologies.

FICO has done the research to help make this easier for you.  We wanted to find out how exactly top financial services companies will approach increasing their efficiency and adopt new technologies to give them the competitive edge through 2023 and beyond.  We have organized a series of webinars deep diving into the hottest topics for fintech and financial services in 2023:

• Collections | June 23, 2023 | Register Now! 11 CET

About Payment Opportunities On the Collection Spaces Webinar

While a difficult reality, customer collections is not something that banking and financial services businesses can ignore.  However, instead of viewing collections as a painful requirement, it can become a critical customer channel.  Composed of the vast array of services any Bank already provides, collections organizations can evolve from a negative customer engagement into a center for building customer satisfaction.  Leveraging data and data insights, decisioning infrastructure, along with optimization, and omni-channel management, can all empower a digital transformation for any collections business. Key to this transformation is a modification of the objective of collecting on outstanding obligations, to a focus on maintaining the Customer relationship.

Join us and hear about different use cases that proves that once Marketing, Sales, Operations, Risk and Treasury work together, the collections offer can become unbeatable!