What is FICO Platform?

This is the secret to customer delight. At hyper scale.

FICO Platform revolutionizes how organizations make decisions and apply intelligence across the customer lifecycle.

Innovators are outpacing their competition by creating an ‘enterprise intelligence network’ that transforms their company. This creates a radical new way to operationalize data-driven decisioning and AI with responsible AI at the core and the agility to adapt to our changing world.

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Happy woman jumping
Who We Are

We are the undisputed leader in Applied Intelligence

But don’t take our world for it. Leading analysts and customers have spoken.
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Digital platform


Digital Decisioning Platforms
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Innovation, RiskTech 100
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AI & Decision Management Platform
The Time is Now

There will be winners and losers

To create and maintain digital supremacy, bold action is required to break loose from the status quo.
Tennis ball win

1) Gartner Reengineering the Decision Survey​

2) Accenture, Future Systems Report​

3) State of AI Responsible AI: 2021​

4) Gartner CIO Survey​

expect decisions to become more complex in the next 18 months 1

of top performing companies are adopting platform as a service 2

of AI leaders are struggling to implement AI responsibly 3

of financial services firms exhibit high business composability 4

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Decision tree
Accelerating Digital Transformation

Real-time decisioning in action

Ditch siloed AI point-solutions and unify your operations with a modern, api-first applied intelligence platform. This empowers you to deliver game-changing customer outcomes by transforming your data, analytics, ML and human expertise into real-time decisions at scale, across channels.​

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Decision tree

"Accessing the capabilities of FICO Platform has unleashed creativity in our organization. Our amazing analytics and technical talent are now building solutions and models that they never would have attempted in the past."

Chief Risk Officer

Bank of Montreal

Revolutionize your organization

Winning is a team sport.

Put an end to innovation-stifling, siloed technologies. Equip your enterprise players with the collaborative foundation they need to become customer obsessed and win.
Business Innovators
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Business Innovators

Are you doing enough to grow with your customers?

By 2026, 75% of companies will apply decision intelligence, making decision-making the next competitive differentiator1.

There’s a massive opportunity to win long-term loyalty by becoming a trusted partner in your customers’ lives. The organization that knows it’s customers best will engage better, react faster, price smarter, and see clearer – unlocking a deeply loyal partnership to transform outcomes for all.

1) 2023 Gartner Data & Analytics Conference

IT Leader
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IT Leader

Are you doing enough to enable your business peers?

A whopping 41% of employees are business technologists2.

The momentum around technology innovation is shifting from IT to the business. Organizations that successfully enable business technologists are 2.6x more likely to accelerate business outcomes2. Yet, CIOs still hold the primary responsibility to bring enterprise intelligence to their organization3.

2) Gartner Reimagining Technology Work Survey
3) IDC Future of Intelligence Survey

Data Scientist
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Data Scientist

Are you doing enough to deliver business value from AI?

Only 10% of organizations can reliably get their AI models into production4.

It’s not enough to build new AI models that work well in the laboratory. Enterprises today need to fully operationalize AI across their organization to achieve business value. Real-time dataflow, decisioning and simulation systems create trust and transparency, helping businesses confidently drive the right outcomes in production.

4) 2023 Gartner Data & Analytics Conference

Click on a persona for more info
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Platform Capabilities

How it works

FICO Platform provides an open architecture and an integrated set of composable capabilities that span the applied intelligence value chain - from organizing your data, to discovering deep new insights, putting this into motion with actions to achieve the desired outcomes.
Break down data silos and operationalize a rich, contextualized view of your customers and organization.
Find signals in an ocean of noise, outsmart your competitors, respond faster to opportunities, and build a culture of continuous learning.
Infuse insights into your decision strategies and take the very best actions with confidence, in real-time and at scale.
Consistently deliver game-changing results with a responsible, governed approach to create lasting business performance.


Get more machine learning projects into production by leveraging a shared library of derived data attributes across your enterprise.
Revolutionize your data-intensive business applications with composable dataflows that improve your customer-facing business decisions.
Inform your decisions and enrich your insights with signals from third-party data and other alternative data sources.
Improve the performance of your decisioning applications while seamlessly and cost-effectively handling real-time and batch scenarios.


Leverage patented AI techniques to develop your advanced analytics and train your ML models to deeply understand and predict customer behavior.
Calculate and serve derived data attributes to more processes, more analytics, and more decisions to maximize value across your organization.
Find networks of association for a single, unified view of the customer. Detect suspicious behavior and treat each customer holistically.
Use high-performance solvers to model business problems and calculate the best possible decision to maximize your desired outcomes.


Make more precise, consistent, and intelligent decisions across your enterprise with expert control over your decision logic.
Animate customer journeys by weaving data, insights, and actions into positive, memorable, and valuable moments in your customer’s lives.
Rapidly build web and mobile experiences with business-friendly, low-code tools that will delight both your customers and your employees.
Deploy virtual agents to engage in customer conversations via two-way, omnichannel interactions anywhere across the customer journey.


Give your business users the crystal ball they need to creatively explore ideas, respond to emerging trends, and build better decisions.
Keep a pulse on your entire decision ecosystem and drill down into KPIs with real-time, customizable data visualizations.
Enforce overall management of the entire ecosystem so you can move quickly and with confidence.
Ensure your configuration drives the desired outcomes by testing and validating business services across FICO Platform.
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