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Customer expectations and operational demands for internal efficiency are higher than ever and the energy and utility industries are no exception. FICO provides two key capabilities in this area.
First, we deliver a suite of solutions and expertise in credit risk that enables you to quickly onboard new customers, collect on debt without impacting the customer experience, use analytics to identify profitable segments, and leverage cost effective digital channels to engage with customers.
Second, we deliver an analytic platform for solving complex, multi-faceted capital planning and operational challenges. This approach uses our leading mathematical optimization and decision management platform to balance competing priorities and identify the best ways to make new investments or innovate new processes in your operations.
FICO is a Gold Sponsor of the 6th Big Data and Analytics Summit Canada. Join Mazen Moussa, Sr. Director, Decision Management Solutions & Analytics, FICO and day 1 – closing keynote speaker: Driving AI/ML Adoption to Improve Analytic Models and Business Processes. Learn more about The Big Data & Analytics Summit Canada at https://www.bigdatasummitcanada.com/.
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The utility industry is facing an era of disruption. Customers now have more options, as well as an increased level of sophistication. They want more information from their utilities in order to gauge the value of their...