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New technologies greatly strengthen the ability of people in government to deliver services to people who need them. Today’s government staff can design and automate workflows and consumer-facing processes— without relying on IT—and quickly change as needed. They can easily tap new data sources and analytics to better understand consumer needs and make best use of available resources. Freed from manual, routine tasks, they can focus on cases requiring their expertise and learn new ways to improve service delivery.
FICO helps government agencies deliver better services with measureable benefit:
Makes Debt Collection Efficient and Productive with FICO Solution.
Partner with FICO to Improve Government Operations: Four Use Cases
Government departments and agencies seeking to modernize information systems have different missionspecific objectives, but one common purpose: people helping people. New technologies greatly strengthen the ability of people in government ...
Most tax and revenue agencies have strong collection operations, anchored by a large, dedicated staff of collectors supported by laws that allow for streamlined enforcement actions. Outside of tax agencies, it’s not uncommon to find depart...
Government agencies collect a variety of debts, including taxes, overdue fees, court fines, child support and benefit overpayments. Centralized operations collecting on behalf of other state and local functions can effectively collect hund...
Modern intelligent automation—which puts tools and control in the hands of business users—is enabling modern delivery of government services. State agencies are moving from “one size” operations to a consumer-centric approach that produces...