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Government agencies seeking to modernize information systems have different mission specific objectives, but one common purpose: people helping people.


New technologies greatly strengthen the ability of people in government to deliver services to people who need them. Today’s government staff can design and automate workflows and consumer-facing processes— without relying on IT—and quickly change as needed. They can easily tap new data sources and analytics to better understand consumer needs and make best use of available resources. Freed from manual, routine tasks, they can focus on cases requiring their expertise and learn new ways to improve service delivery.

FICO helps government agencies deliver better services with measureable benefit:

  • Without the burden of bigger payrolls
  • Complete solutions for case and collections management
  • Callable fraud detection for program onboarding
  • Intelligent communications for program onboarding and everything after
  • Continuous monitoring, identifying non-compliant and excessive spending
  • Identification and recovery of lost tax revenue due to under-reporting and tampering


Case Study

State of Maryland

Makes Debt Collection Efficient and Productive with FICO Solution.

Case Study

Driving Sharper Government Decisions with Analytic Technology

Partner with FICO to Improve Government Operations: Four Use Cases