Telecommunications, Media and Entertainment
Drive business performance across the organization with advanced analytics, optimization, and decisioning.
Overview
Telecommunications, media, and entertainment
Capabilties
Marketing
Create and grow customer relationships with confidence.
Account Opening
Fast, frictionless, digital-first account opening solutions.
Customer Management
Smarter decisions, better customer outcomes.
Customer Communications
AI-infused, data-driven digital communication builds lifetime value.
Payments Fraud
Industry-proven machine learning and AI for payments fraud protection across all channels.
Collections Management
FICO is a pioneer in advanced analytics, optimization, and decisioning solutions
We successfully deliver solutions in market today to top wireless, pay-TV, and subscription service providers globally. We understand the importance of your acquisition, growth, and retention strategies. Together, we can apply our expertise in big data and AI to help you leverage vast, rich datasets to improve customer centricity. Sharing best practices and deeply understanding the tradeoffs, we enable you to optimally align people, process, and technology, manage to your company-specific risk tolerances, accelerate your return on investment, and ensure your success.
The FICO® Platform is a solid foundation to build on
It is complemented with a suite of solutions that can help guide your decisions, as well as your strategy. These solutions can solve your mission-critical business needs today and tomorrow, whether your focus is on the best next offer, maximizing subscriber value, mitigating voluntary and involuntary churn, managing first- and third-party collections, improving financing device decisions, operationalizing your analytics, recovering equipment, preventing fraud, personalizing every consumer interaction across the customer lifecycle, or optimizing ad schedules, offers, or pricing.
Case Study
TELUS Strengthens Fraud Protection with FICO®
FICO solutions help us optimize credit policies so we can make the right offer to the right customer every time.
From the FICO Blog
Identity Verification for Telcos: Are Selfies Enough?
In today's fully digital environment, it's more important than ever to improve identity verification and validation processes for customer onboarding and management
Smart Telcos Compete on Experience, Not Price
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2021 FICO Decisions Awards Now Open
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We are partnering with the leaders in your industry to accelerate digital transformation. Let’s talk about how we can work together to realize ideal outcomes for you and your organization.