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Presenter: Richard Lagerweij, Business Development Lead, FICO Decision Management Solutions To successfully complete a digital transformation—or to simply protect themselves from a digital disruption—businesses must ensure that customer...
That quote, from a collections executive at a large financial institution, perfectly encapsulates the challenge facing debt collection leaders at large. In the face of rising delinquencies and a looming change in the credit cycle, financia...
The COVID-19 outbreak turned business-as-usual upside down, and exposed the vulnerabilities in our business models where decisions depended on physically-collaborating people, processes, and technology. With new virtual operations, key dec...
Financial services organizations are always striving to make better decisions, and one of the easiest ways to do so is by adding more and better data to their decision-making process. But how can they evaluate data in the most efficient an...
Optimization in a world of disruption Tornados, wildfires, power outages, flooding, and a pandemic. These are just some of the unexpected conditions disrupting supply chains, manufacturing, and distribution in the last year or two. Opti...
The global crises that we are currently experiencing is having a significant impact on collections departments where they have to significantly modify their collections strategies, not just for the current situation, but also prepare for t...
Europol’s European Cybercrime Centre estimates that global telecommunications fraud costs roughly $33 billion, however the true cost likely exceeds even that grandiose figure. Telecommunications fraud has become a misnomer because thieves ...
Since the Great Recession, the financial industry has worked hard to ensure that it is better prepared for the next crisis. Faced with the uncertainty brought on by the COVID-19 pandemic, banks are certainly better capitalized for this dow...
In an environment where face to face interactions with your new customers have become difficult, how do you protect your organization from fraudsters looking to open accounts using stolen or synthetic identities? The proof is in the selfie...
With branch offices closing and so many practicing diligent social distancing, Digital Account Opening is more important than ever. The research is clear--consumers increasingly prefer opening new accounts through digital channels, espe...
With customer risk and uncertainty rising, you might not think of now as a time of opportunity. Yet now is an ideal moment in auto finance for organizations to pull ahead in customer loyalty. By creating proactive data-driven strategies fo...
Do you understand the long term impact of your customer decisions? Are you confident that you can make multi-dimensional customer decisions consistent with behavior, risk and profitability potential? There is more to being a resilient orga...