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Auto financer safely accelerates credit decisions

Client: This auto financing subsidiary is part of a prominent global financial services company. Challenge: Control risk while providing innovative loan products and rapid digital decisions to consumers who may not qualify for tradition...

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The Customer Journey to Decision Optimization

Decision Optimization can accelerate success by helping organizations develop decision-making approaches that better meet their goals and objectives. Being able to rapidly and effectively execute a decision strategy, monitor its effectiven...

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Faster, smarter and more profitable decision making

According to market surveys, close to 90% of businesses in financial-intensive industries – banking, insurance, credit cards, payments, etc. – see digital disruption as a looming threat. Conversely, and with somewhat staggering disparity, ...

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New Frontiers in the Collections Industry

As technology continues to be intimately integrated into common consumer business practices, it becomes all the more important for companies to handle digital collections appropriately and effectively. Alex Johnson spoke with AJ Travagline about the shift toward omni-channel communications within the collections industry and the challenges in today’s debt management environment.

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Transforming Your Collections Strategies for Improved Customer Treatments

Strategic alignment of your underwriting, customer retention and treatment tactics is critical to providing better collections outcomes and improving customer experience. That is why many vehicle finance providers are now focusing on transforming their entire collections ecosystems. This transformation will require broader thinking with an emphasis on data analytics and intelligent communications across the credit and collections lifecycle.

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FICO‘s 2020 Predictions for Fraud, Financial Crimes, and Cyber Risk

2019 was a year of new fraud, cybersecurity and money laundering challenges — and new technology to face them head on. We learned that 25% of organizations plan to adopt AI and machine learning to detect fraud in the next two years, which represents a 200% increase over the previous year. Criminals may be agile, but smart analytics help businesses be stronger, faster, and more innovative in how we fight the bad guys. What do we expect to see in 2020? We asked four experts at FICO to put a stake in the ground and predict the future.

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FICO xDRAW

Modern decision management projects are highly complex, involving interactions between process management, user interfaces, and automated decisionmaking. Project success depends on having a clear and complete set of functional requirements...

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Q and A with a Decision Hero Jens Schulz, Technical Product Manager for FICO Xpress Optimization

What makes a Decision Hero? When it comes to managing their decisions, companies want to uncover opportunities, solve hard problems, innovate creative solutions, and ultimately create value. A decision hero makes this happen by looking at problems differently, doggedly pursuing solutions for the unsolvable and changing, and sharing new pathways to success.

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Modernizing Your Collection System: Five Topics To Consider

Modernizing your legacy collections system is inevitable. For most organizations, your old system has become too hard to maintain, even finding people who can maintain it can be a challenge. Many systems prevent you from scaling your operations, expanding to new channels, and enhancing your workflow.

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Q and A with a Decision Hero Sara Grabowski Director of Operations, Dish

When it comes to managing their decisions, companies want to uncover opportunities, solve hard problems, innovate creative solutions, and ultimately create value. A decision hero makes this happen by looking at problems differently, dogged...

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Q and A with a Decision Hero Sally Taylor, VP of Scores, FICO

When it comes to managing their decisions, companies want to uncover opportunities, solve hard problems, innovate creative solutions and ultimately create value. A decision hero makes this happen by looking at problems differently, doggedl...

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Q and A with a Decision Hero Gordon Beck, Valor Intelligent Processing

When it comes to managing their decisions, companies want to uncover opportunities, solve hard problems, innovate creative solutions, and ultimately create value. A decision hero makes this happen by looking at problems differently, dogged...

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Large Australian Bank

Client: Large Australian Bank* Challenge: Needed to reduce banker escalations to the price desk for customer-specific requests while driving digital adoption. Solution: FICO® Price Execution Solution for Deposits Results: The clie...

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FICO Manufacturing Solver an Xpress Insight solution

Manufacturers face a variety of challenges on all fronts. Every machine, process, and resource within an organization has a direct impact on multiple other aspects of the business — and ultimately, on the bottom line. The need to grow reve...

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Is 2020 the Year that Collection and Recovery Gets Disrupted?

Collection executives are worried about disruption, and with good reason. C&R is an especially attractive target because of the high amount of labor being expended to achieve low-percentage success rates. Would-be disruptors see a big opportunity for using analytics-driven digital processes to push labor costs and contingency rates way down and collected amounts and profit margins way up.

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Why is identity verification a must for automotive retail

Automotive finance fraud is a growing problem. As cars have become more difficult to physically steal from the street, automotive loans have become cheaper and easier to get. Criminals have turned their attention to using automotive financ...